People and human capital management

Our world-class team members are the cornerstone of our success, representing the best and highest-performing people in the aviation industry. We prioritize attracting, developing and retaining skilled individuals globally to fuel our growth and uphold our commitment to excellence, particularly as we drive progress on our United Next plan.

Key Highlights

69%senior leader positions filled internally

606frontline employees promoted into management roles

Talent acquisition and succession planning

We developed talent acquisition tools and programs to help us continue to attract the candidates who can deliver the highest levels of service to our customers; ensure recruiting, retention and leadership development goals are systematically executed throughout the Company; and broaden and strengthen our talent channels and pipelines to source and cultivate the next generation of talent that will lead our company into the future.

Rewards and benefits: professional and social

Our rewards package includes competitive base pay, travel privileges and other comprehensive benefits, including health, wellness and retirement programs for all our employees, including part-time employees.

Professional and leadership development

Investing in the growth of our employees and empowering them to achieve their full potential is central to our core values and the success of our business, evolution of the industry and development of our team.

Culture of safety, service and employee well-being

We are focused on promoting our safety culture to help ensure that every employee across the Company holds each other to the highest safety standards and strives to protect themselves, their colleagues and our customers.