Corporate Impact Report 2025
2025 Highlights
88new aircraft received as part of our United Next strategy
1stU.S. passenger airline to use a SAF blend at EWR and IAD airportsFootnote 1
13,000+worldwide external hires
63,000+hours volunteered by United team members
$27.5 millioncontributed to charitable causes
12% reductionin ergonomic-related lost time injuries
Explore the report
Seven focus areas, one commitment.
About United
United is the largest airline in the world.Footnote 2 Our 100,000+ employees help around 181 million customers get to more than 370 destinations across six continents each year. As part of our United Next growth plan, we have hired more than 38,000 employees since 2020 and expect to take delivery of over 630 new narrow and widebody aircraft by the end of 2034.
As we celebrate our first 100 years, we continue to lead the way in groundbreaking innovation and industry-changing firsts that define who we are and preview where we’re headed. From our customer experience, new aircraft and onboard technology to our award-winning app, our story sets the industry standard for what an airline can be.
United at a glance in 2025
373total destinations (airports served)
222domestic destinations (airports served)
151international destinationsFootnote 3 (airports served)
5,000+daily departures on our busiest days
Our shared purpose
“Connecting People. Uniting the World.” drives our decision-making, supported by our core values: First Safety, then Caring, Dependability and Efficiency. We believe in the transformative power of travel. It can lift economies, advance society, open hearts and expand minds. Millions of passengers and tons of freight rely on United to connect them to the world every year.
Good Leads The Way®
At United, “Good Leads The Way” is more than a slogan; it fuels our mission to build the world’s biggest and best airline. It reflects our goal of doing the right thing for our customers, employees and communities. This mission helps strengthen our business, support long-term decision-making and keep us agile to meet the evolving needs of those who rely on us.
About this report
At United, transparency and accountability are central to how we operate. We believe that this report helps our stakeholders understand how we are managing both the opportunities and challenges that come with incorporating corporate citizenship efforts across our airline. Active stakeholder engagement and public reporting are key pillars of our corporate citizenship strategy — they allow our investors to measure our performance and track our progress against our ambitions.
This report details our activities and performance data for the 2025 calendar year, unless otherwise noted. It was published on June 22, 2026 and speaks only as of that date unless otherwise stated. This report is intended for investors, business and policy stakeholders, not individual consumers or customers.
For environmental information, the reporting boundary includes facilities and equipment under United Airlines’ operational control. It excludes emissions from subsidiaries and joint ventures that are not operationally material.
Select metrics related to our 2025 greenhouse gas emissions have been externally verified. Please refer to the Appendix item “Environmental data” for details. Historical data is provided for informational purposes and has not been externally verified as of the date of this report.
Learn more
For more information about United Airlines and our overall performance, please refer to our most recent Annual Report or Proxy Statement.
Footnotes
- Based on U.S. network carrier public announcements of Sustainable Aviation Fuel (SAF) used in 2025. SAF is approximately 0.7% of our overall fuel use. SAF must be blended with conventional fuel in accordance with blending requirements. Use of blended SAF results in lower carbon emissions on a lifecycle basis than conventional fuel alone.
- Based on available seat miles.
- International destinations include any airport served outside of the Continental U.S., Alaska and Hawaii.