Our strategy
We have devoted our brand, reputation, resources, time and effort to pursuing corporate citizenship goals aimed at generating value and impactful results. Over the last few years, our management has worked to integrate corporate citizenship into the Company’s overall business strategy — this has included establishing important initiatives to address climate change and providing career opportunities to thousands of people.
Today, United is viewed not only as a leader in aviation but as a leader among the world’s largest corporations. Our leadership is driven by our desire to forge new trails by being a force for good that is responsive to the world in which we operate, responsible for our actions and committed to doing the right thing.
We will continue to evaluate our corporate citizenship strategy and disclosures as they are developed and implemented.
How we manage corporate citizenship
We identify and manage the risks and opportunities that arise from our corporate citizenship focus areas through strong board and executive oversight.
Board oversight of focus areas
Oversight of our corporate citizenship strategy starts at the Board level, which — as a whole and through its committees — oversees goals, targets, strategies, initiatives, risks, assessments, disclosures and external engagement and related matters. Each of the Public Responsibility, Audit, Nominating/Governance, Executive and Compensation Committees is charged with oversight and implementation of their respective corporate citizenship-related focus areas. This distributed allocation of responsibilities among the various committees helps ensure dedicated attention to implementation of our corporate citizenship strategy. In 2025, our Board, in full and individual committees, discussed a range of corporate citizenship topics, including the seven focus areas identified below — as well as political engagement and contributions, technology and data privacy.
Executive-team supervision of goals & initiatives
The United executive team also provides management-level oversight over our corporate citizenship strategy and is responsible for approving, reviewing, refining and implementing long-term corporate citizenship strategies and updating the full Board and the committees as applicable, on issues related to the implementation of the corporate citizenship strategies.
Through the review process and ongoing check-ins with United team leaders of our corporate citizenship focus areas, our executive team approves the creation of corporate citizenship goals and initiatives and monitors progress toward those goals by maintaining regular communication with teams of corporate citizenship professionals and subject-matter experts throughout the Company.
Public engagement
Our public engagement on climate issues is coordinated through our International Regulatory Affairs and Government Affairs departments to ensure consistency across business divisions and geographies.
Our environmental programs and policies — including environmental sustainability — are overseen by our President and the Executive Vice President of Government Affairs and Global Public Policy. Our Managing Director of Global Environmental Affairs and Sustainability has day-to-day responsibility for environmental and sustainability matters and reports to the Executive Vice President of Government Affairs and Global Public Policy, allowing for greater synergy and alignment of our lobbying activities with our climate strategy.
Learn more
More information about our governance of climate issues can be found in this report’s Task Force on Climate-related Financial Disclosures (TCFD) Index/Climate Risk Appendix.
Our priority areas
We have identified seven corporate citizenship focus areas set forth below that we believe are critical to our business needs, maintain our corporate values, build stockholder value and improve the communities in which we live and fly.
Our seven priority areas:
Stakeholder engagement
We engage regularly with a diverse set of stakeholders — including investors, employees, non-governmental organizations, policymakers, airports, city governments, industry associations and academic partners — to inform decision-making, strengthen accountability and support long-term value creation.
Our stakeholder engagement program enables us to better understand our stakeholders’ priorities and perspectives. We have developed a consistent, ongoing stakeholder engagement program focused on topics that we believe are important to our stakeholders, including corporate governance, safety, corporate citizenship, labor relations and executive compensation.
