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Corporate Impact Report 2025

Community impact

Crisis response

Our role as a global airline uniquely positions us to move people, essential supplies and resources to communities in crisis.

We support disaster response across the U.S. and around the world through a combination of in-kind transportation, cash and mile donations, employee engagement and trusted nonprofit partnerships. Our approach is grounded in speed, coordination and impact — pairing our operational strengths with partners on the front lines to deliver help where it’s needed most.

Our contributions:

Resiliency efforts that ensure communities are prepared in advance of a disaster

Movement of first responders and critical relief supplies to areas of need

Long-term recovery efforts to get communities back on their feet after disaster strikes

2025 relief efforts across the world

In 2025, we supported relief efforts for 37 disasters worldwide, including continued relief for the wildfires affecting the Los Angeles metropolitan area, Hurricane Melissa in Jamaica and the floods in the Texas Hill Country.

This is a world map graphic that showcases the 37 disasters we supported relief efforts for in 2025. The numbers and disasters they are correlated to are in the lists below.

Rapid response programs

  1. Washington - Wildfires
  2. California - Wildfires
  3. Texas - Floods
  4. Missouri - Tornados
  5. Iowa - Floods
  6. Tennessee - Tornados
  7. Alaska - Floods
  8. Canada - Wildfires
  9. Mexico - Migrant Crisis
  10. Colombia - Refugee Crisis
  11. Bolivia - Floods
  12. Jamaica - Hurricane
  13. Ukraine - Conflict
  14. Sudan - Crisis
  15. South Sudan - Crisis
  16. Rwanda - Conflict
  17. Burundi - Conflict
  18. Syria - Conflict
  19. Jordan - Conflict
  20. Armenia - Conflict
  21. Sri Lanka - Cyclone
  22. Myanmar - Earthquake
  23. Thailand - Complex Crisis
  24. Philippines - Complex Crisis
  25. Vanuatu - Earthquake

Health system strengthening programs

  1. Georgia
  2. Puerto Rico
  3. Ecuador
  4. Sierra Leone
  5. Ghana
  6. Uganda
  7. Malawi
  8. Iraq
  9. New Zealand

Recovery programs

  1. North Carolina
  2. Florida
  3. Hawaii

Disaster response, recovery and resilience

United Airlines leverages its global network, partners and employee engagement to support communities before, during and long after a crisis occurs. In 2025, United responded to acute disasters across multiple regions while continuing sustained investments in long-term recovery and resilience.

Rapid response and humanitarian logistics

United used its global network to support relief efforts around the world.

  • Enabled the movement of nearly 1,000 emergency responders across 26 countries through our relationship with Airlink and our nonprofit partners
  • Transported more than 418,000 pounds of humanitarian cargo, including food, water, medical supplies and emergency equipment
  • Supported emergency feeding and relief logistics, contributing to nearly 135,000 meals delivered in disaster-affected communities in collaboration with World Central Kitchen

Mobilizing giving and partner impact

United activated customers and employees through systemwide giving campaigns to amplify disaster relief efforts.

  • Generated over 77 million donated miles and nearly $7M in financial contributions to disaster response and recovery partners
  • Supported 23 nonprofit organizations delivering emergency food, shelter, health services and recovery supplies through partners including World Central Kitchen, American Red Cross, CORE and Good360
  • Facilitated the donation of 753,000 units/cases of in-kind goods to communities impacted by disasters

Employee engagement and inclusive recovery

United employees contributed direct, hands-on support across disaster-affected regions.

  • Engaged nearly 950 employee volunteers contributing over 3,400 volunteer hours through food distribution, meal service, water-filter assembly and logistics support
  • Assembled and deployed water filtration systems to expand access to safe drinking water following severe storms and flooding
  • In collaboration with Watts of Love and Off-The-Grid Missions, distributed solar-powered lights to support deaf and hard-of-hearing individuals and other community members impacted by prolonged power outages — advancing inclusive recovery

Long-term recovery, preparedness and community resilience

United invests beyond immediate response to support rebuilding, stabilization and long-term resilience.

  • Invested $400,000 in long-term recovery initiatives supporting schools, youth-serving organizations and community facilities impacted by wildfires and other disasters
  • Supported food and water security initiatives delivering 1.5M meals and supporting over 80 clean-water projects through national and local partners
  • Convened 65 nonprofit and corporate partners at a disaster preparedness and recovery summit to strengthen sector-wide readiness, coordination and impact

Our approach going forward

Across rapid response, long-term recovery and resilience investments, United remains committed to:

Partnering with trusted experts to ensure aid is prioritized, received and distributed effectively

Leveraging our fleet and network to move people and supplies where access is hardest

Supporting our employees and airport communities, including wellness checks and employee relief resources during crises

Investing beyond the moment, recognizing recovery and resilience require sustained support