United’s Miles on a Mission program enables customers to donate their miles to one of United’s partner charities, or a campaign created by a charity to raise miles for a trip. We have made it even more accessible to nonprofit charities by lowering the total amount of miles from 250,000 to 100,000 to receive their award and extending the amount of time a nonprofit can mile-raise from 30 days to 90 days, giving participating groups more opportunities to promote their cause and reach their goal. The updated program also makes it easier for MileagePlus Members to get involved with more opportunities to use their miles for good.
- Raised over 81.3 million miles
- 70M miles donated
- 11.3M miles matched
- 5,605 unique donors
September of Service
September 11th is when the nation comes together to turn a time of pain into one of doing good. United employees joined forces in many different ways and places. We packed meals for regional food banks and Rise Against Hunger, beautified community spaces in Chicago and Denver, upcycled amenity kits and more. In September 2024, 3,722 employees volunteered nearly 12,000 hours.
Unique volunteers 3,722
Cities served 46
Amenity kits upcycled 12,000
Hours volunteered 11,942
Meals packed 500,798
Trees planted or distributed235
Unique events held 107
Growth in number of volunteers over 2023 62.8%
Growth in number of hours served since 2023 65.2%
Events included 10 different shifts at local food banks across the world, neighborhood clean-ups around Chicago, five hygiene kit packing events with Good360 (a global leader in product philanthropy that facilitates repurposing United products to communities in need), 16 meal packing events with Rise Against Hunger at 14 locations and many more.
“Giving back to our community has been most fulfilling in many aspects!” said OGG Airport Operations General Manager Rose Nauta. “Showing up with our colleagues to support and mālama (care/tend) a project provides such a good feeling of teamwork. What I like most though is the warm feeling of togetherness throughout the project and the natural sense of pride afterwards—nothing but smiles and a heart filled with gratitude!”
Volunteer Service Awards
We value and want to reward the time employees spend making our communities stronger and closer, so in 2024, we awarded 430 employees who completed at least 20 hours of service a $200 grant for the charity of their choice.
This annual program was in addition to the grant all employee volunteers received for committing at least one hour of service during our annual “September of Service,” and the workforce grant our top teams of volunteers received.
Key highlights:
- $92,000+ in donation credits provided to employees for their favorite nonprofits.
- $5,000 community grants were awarded to two Hub Stations and two Line Station for their local charity of choice; GGN and SIN had the highest number of employee participation out of the line stations; LAX and DEN won the $5,000 cash grants for highest engagement during September of Service.